This Privacy Policy outlines how we collect, store, use, and share data when you access and use prints-cart.com (the “Website”). It also details your choices regarding the use and disclosure of your data. Please read this Privacy Policy in full before using our Website.
The term “GDPR” refers to the General Data Protection Regulation (EU) 2016/679, enacted by the European Parliament and Council on April 27, 2016, regarding the protection of personal data and the free movement of such data.
“EEA” encompasses all current member states of the European Union and the European Economic Area. The term “Process” in relation to personal data includes actions such as collecting, storing, using, and disclosing data.
For definitions of capitalized terms not directly defined in this Privacy Policy, refer to the Prints Cart Terms of Use & Service (the “Terms”).
Personal data controller
Geek Care Global, Quebec, Canada will be the controller of your personal data.
What categories of personal data do we collect?
We collect data you make available to us voluntarily (for example, email address, phone number, name, date of birth). We also collect data automatically when you use the Website (for example, your IP address, device type).
2.1. Data You Provide
When you register for or use the Website, you share certain information with us. For example, when you create a user profile (“Profile”), respond to our emails, or report an issue, you provide us with data. This data includes:
Profile Data: This may include your name, username, date of birth, email address, and phone number. You might also upload content that contains your voice, image, or other personal data. Additionally, your Profile may include information such as gender, age, photographs, personal characteristics, and demographic data.
By submitting Profile data, you acknowledge and understand that this information will be publicly accessible. We advise against including any personal information in your Profile that you do not wish to be publicly available. Specifically, avoid adding sensitive data such as email addresses, instant messaging details, phone numbers, credit card information, national identity numbers, or driver’s license numbers in publicly visible sections of your Profile.
2.2. Data We Collect Automatically
Referral Data: We gather information about how you found our Website, including the referring URL (i.e., the webpage you were on when you clicked on our advertisement).
Cookies and Similar Technologies: As explained in our Cookie Policy, we use cookies and similar technologies to collect data about how you interact with our Website, helping us distinguish you from other users. You can manage or block cookies through your browser settings.
Browser and Device Data: Depending on the permissions you’ve granted, we collect information from or about the devices you use to access the Website. We may link data from your different devices to offer consistent service across them. This data may include language preferences, IP address, location, time zone, device type and model, operating system, internet service provider, mobile carrier, hardware ID, and Facebook ID.
Advertising Identifiers: We also collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID (“AAID”) depending on your device’s operating system. You can typically reset these identifiers through your device settings, though we do not control this.
Transaction Data: When you make payments on the Website, you may need to provide financial information, such as your credit card number, to our third-party payment processors. While we do not store your full credit card information, we may receive transaction details such as the date, time, amount, and type of payment method used.
Usage Data: We monitor how you interact with our Website, including which features and content you engage with, the duration and frequency of your usage, and your navigation patterns across the site.
Why We Process Your Personal Data
We handle your personal data for the following purposes:
3.1. to deliver services to you
This encompasses facilitating your seamless interaction with the Website and addressing any errors or technical difficulties that may arise. For instance, we utilize your data to verify your identity and grant you access to our Website.
3.2. to conduct research and analyze your engagement with the Website
This enables us to gain insights into our business operations, enhance our services, innovate, plan, design, and develop both the Website and our new offerings. We perform surveys, research, and test features that are under development. By analyzing the data we collect, we assess the performance of our Website and carry out audits and troubleshooting efforts to refine our content and layout. Consequently, our decisions regarding improvements to the Website are often informed by the findings from this analysis. For example, if we identify that certain sections of the Website are infrequently accessed by users, we may prioritize enhancements in those areas.
3.3. to personalize the Website experience for you
We choose the payment processor that is available to you and may also utilize your data to assess your eligibility for promotions, sweepstakes, and contests.
3.4. to facilitate your payments
3.5. to confirm your identity, including during account verification and background checks (applicable only to Experts)
3.6. to uphold the Terms and to prevent, detect, investigate, and resolve disputes, as well as to address malicious activities, fraud, and other cybercrimes. We take legally mandated actions to ensure the authenticity of users and to prevent the creation of fraudulent accounts. We utilize personal data to enforce our agreements and contractual obligations, and to identify, prevent, and combat fraudulent activities. As a result of this processing, we may share your information with third parties, including law enforcement agencies.
3.7. To communicate with you about your use of our Website
3.8. To send you marketing communications
3.9. To provide customer service and support
3.10. To personalize ads
We and our partners may use your personal data to customize ads and display them to you at the most relevant times.
3.11. To comply with legal requirements
We may process, use, or share your data as required by law, especially if requested by law enforcement through legal channels.
4. Legal basis for data processing (EEA only)
We process your personal data based on the following legal grounds:
4.1. Your consent
4.2. To perform our contract with you
Under this legal basis, we:
- Provide services
- Customize your experience
- Communicate with you about your use of the Website
- Verify your identity (only applicable to Experts)
- Manage your account
- Provide customer service and support
- Process payments
4.3. For our (or others’) legitimate interests, unless overridden by your rights or freedoms requiring data protection
We rely on legitimate interests for the following purposes:
-
To communicate with you about your use of the Website
This includes sending notifications about new messages from an Expert. Our legitimate interest here is to encourage you to engage with the Website more frequently, while also considering the potential benefits to you. -
To research and analyze your use of the Website
Our legitimate interest is to improve the Website by understanding user preferences and enhancing your experience (for example, by making the site easier to navigate or introducing new features). -
To send you marketing communications
We rely on our legitimate interest to promote our Website in a measured and appropriate manner. -
To personalize our ads
Our legitimate interest is to promote the Website in a targeted way that is likely to be relevant to you. -
To enforce the Terms and prevent and combat fraud
Our legitimate interest is to protect our legal rights, prevent fraud, and address unauthorized use or non-compliance with the Terms.
4.4. To comply with legal obligations
Under this legal basis, we may process data, particularly to verify your identity when required by law.
5. California privacy rights
Access Rights Under California’s Shine the Light Law
6. Data retention
7. With whom do we share your personal data?
We share information with third parties that assist us in operating, providing, improving, integrating, customizing, supporting, and marketing our Service. Some personal data may be shared for the purposes described in Section 3 of this Privacy Policy. The third parties with whom we share information include:
7.1. Service providers
We may share personal data with third-party service providers that we engage to perform services or business functions on our behalf, following our instructions. These service providers include cloud storage providers (e.g., Google Cloud Platform, servers.com), data analytics providers (e.g., Facebook, Google, Amplitude), marketing partners (e.g., social media networks, marketing agencies, email delivery services), and payment processing contractors.
7.2. Law enforcement agencies and public authorities
We may disclose personal data to enforce the Terms, protect our rights, privacy, safety, or property (or that of our affiliates, you, or others), and respond to legal requests from courts, law enforcement, regulatory bodies, and other public or government authorities, as required by law.
7.3. Third parties in the event of a merger or acquisition
As our business evolves, we may buy or sell assets or business offerings. Customer information is often included as part of the assets transferred in such transactions. We may also share personal data with any affiliated entities (such as a parent company or subsidiary) and may transfer it during a corporate transaction, such as a sale, divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
8. International data transfers
We may transfer personal data to countries other than the one in which it was originally collected in order to provide the Website as outlined in the Terms and for the purposes specified in this Privacy Policy. If these countries have different data protection laws than the country where you initially provided your information, we implement special safeguards. Specifically, when transferring personal data from the EEA to countries that do not offer an adequate level of data protection, we rely on one of the following legal mechanisms: (i) Standard Contractual Clauses approved by the European Commission (details available here), (ii) the EU-U.S. Privacy Shield Framework (details available here), or (iii) the European Commission’s adequacy decisions for certain countries (details available here).
9. Changes to this privacy policy
We may update this Privacy Policy at any time. If we make significant changes, we will notify you through our Service or other available channels and provide you with an opportunity to review the updated Privacy Policy. By continuing to access or use the Website after the changes take effect, you agree to be bound by the revised Privacy Policy.
10. Age limitation
11. Privacy rights
You have the following rights to control your personal data:
Accessing, reviewing, updating, or correcting your personal data
You can review, edit, or update the personal data you have previously provided to us. Since you control your Profile, you can access and modify your data at any time by logging into the Website. You may also request a copy of your personal data collected through the Website by contacting us at support@ink-carts.com.
Deleting your personal data
You can request the deletion of your personal data by emailing us at support@ink-carts.com. We will make reasonable efforts to fulfill your request. However, in some cases, we may be legally required to retain certain data for a period of time, and in such cases, we will fulfill your request after meeting our legal obligations.
Objecting to or restricting the use of your personal data
You have the right to ask us to stop using some or all of your personal data, or to limit its use, by sending a request to support@ink-carts.com.
The right to lodge a complaint with a supervisory authority
While we encourage you to contact us directly so we can address your concerns, you also have the right to lodge a complaint with a data protection supervisory authority, especially in the EU Member State where you live, work, or where the alleged violation occurred.
The right to data portability
If you would like to receive your personal data in a machine-readable format, you can request it by emailing us at support@ink-carts.com. You may also submit requests through an authorized agent, but we will need to verify the agent’s identity, your identity, and their authority to act on your behalf before processing the request.
12. How do we handle “do not track” requests?
Unless otherwise stated in this Privacy Policy, the Website does not respond to “Do Not Track” requests. To find out whether any third-party services we use honor these requests, please refer to their respective privacy policies.
13. Translations
Any translation of this Privacy Policy is provided for your convenience. In case of any discrepancies in meaning, version, or interpretation between the English version and any translation, the English version will take precedence.
14. Contact us
If you have any questions or concerns regarding this Privacy Policy or how we collect, use, or store your data, please feel free to contact us at:support@ink-carts.com